At GL Taxis Taunton (“we”, “us” or “our”), we respect our visitor’s & customer’s (“you” or “your“) privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy explains how we handle your personal information that we collect, store, use, transfer and otherwise process, in connection with our web application on https://www.gltaxistaunton.co.uk (“our website“). This Privacy Policy is subject to all applicable privacy and data protection laws of the United Kingdom. If you have any questions regarding this Privacy Policy or do not feel that your concerns have been addressed, please direct your questions by clicking “Contact Us” at the top of this page.

Website Visitors

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how you use our website. We do not make this information public on our website at any time.

Consent

By accessing our website or using our services, you are consenting to the information collection, use, and disclosure practices described in this Privacy Policy. Your use of our website and services is also governed by our Terms and Conditions located at https://gltaxistaunton.co.uk/terms-conditions/ which are expressly incorporated into this Privacy Policy by this reference. If you do not agree with this Privacy Policy, please do not access the Site or use the services.

Information We Collect

We collect several types of information from and about users of our Site, including information:

  • By which you may be personally identified, such as name, postal address, email address and telephone number (“personal information”);
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access our Site, and usage details.

We collect this information:

  • Directly from you when you provide it to us; or
  • Automatically as you navigate through the Site, information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

How We Collect Information

Information You Provide to Us

The information we collect on or through our website may include:

  • Information that you provide by filling in forms on our Site. This includes information provided at the time of registration to use the Services and during your use of the Services. We may also ask you for information when you report a problem with our Site.
  • Information you provide to third-party applications or services in connection with your use of the Site or Services, in which you may be disclosing certain personal information to the applicable third party. That party may disclose some or all of your collected information to tawk.to.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Site and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Site.
  • Your search queries on the Site.
  • Information gathered by one or more advertisers or analytics service providers.

Data Protection Act and GDPR

We use the information you give us lawfully and in accordance with the Data Protection Act 1998 and with the latest General Data Protection Regulations (GDPR) 2018. The Data Protection Act 1998 (the “Act”) gives you the right to access information held about you.  Your right of access can be exercised in accordance with the Act.  Any access request may be subject to a fee to meet GL Taxis Taunton’s costs in providing you with details of the information it holds about you.  We keep all your data in line with GDPR.

Protection of Certain Personally-Identifying Information

We disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available on our website, and (ii) that have agreed not to disclose it to others. None of our employees are based outside of the UK. However, some of those contractors and affiliated organizations may be located outside of the UK, therefore by using our website, you consent to the transfer of such information to them. We will never rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, we disclose potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other official or Governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of GL Taxis Taunton, third parties or the public at large. If you send us a request (for example via a support e-mail), we reserve the right to temporarily store it in order to help us clarify or respond to your request. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that your browser provides to us each time you return. We use cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Our visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.

Contact Form

Our Contact Form does not allow form entry information to be saved on our website or to view the form entry information within our website. Instead, the completed form entry information is emailed to us. Your information is used to be able to respond to your Contact Form entry. If you have requested a Booking for our Taxi Services, your information will be used to create that Booking on our Taxi Booking System.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, booking service, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.